Dean Heffta Communications and Leadership Coach

(Some of) The main points for listeners: 

• Challenges from the global anxiety in our communication
• How are we hearing and processing information?
• What’s the intent behind what you are saying – and what conversations do you need to have to build understanding?
• The meaning of your communication is the response you get
• I know what I said but I don’t know what you heard!
• What’s your feedback loop from your environment?
• How you can better develop your communication skills for the real world?
• What can you learn from driving an ‘old’ car rather than a new model?
• Feedback is key but we need to understand what we need first?
• What data do you need to pay attention to? And what’s your reality?
• Are you looking ahead or in the rear view mirror?
• Having a navigator in the co-driver seat can help you see round corners – think how that relates to coaching?
• What advice do you need rather than just coaching questions?
• The coaching to consulting continuum – where are you?
• The impact of the ‘great resignation’ on the demographics of your business
• As we ‘flatten’ the organisation what changes do we need to implement?
• Who’s the best coach for each person in your team? We all need to step up as coaches.
• Re-Energise, Re-Engage
• We need to get clear on the problem to be solved first… and often we get ‘un-hitched’ from the problem we are solving!
• What are the problems each of the roles in your company charged with solving? What’s the role of your Organisation itself?
• FACe, PACe, KFFM!
• What have you lost in the translation from one thing to another?
• Hybrid working.. tips for getting it right… what are the things that can only be done in person? How can you set your organisation apart from others?
• Just because it’s easy doesn’t mean it’s right… what must you do to serve your team effectively?