Building Leadership that People will Follow

Key Points in the Show:

• Servant Leadership and the servant coach – the most influential form of leadership
•  What military leadership teaches us – it’s not about rank, it’s about caring for the people you are leading, to ensure they can succeed
• Leadership and followership – and how creating a willingness to follow is key
• People do what I ask them to do because they want to vs doing it out of fear
• Blood, sweat and tears vs doing it for money – purpose led leadership
• Purpose is about a shared goal that needs to be communicated
• It’s about togetherness – we’re in their together…
•  Management and Leadership – and how to measure effectiveness
•  Management as a Noun – a person place or thing vs leading the people. You can manage inventory, or buildings, but you need to lead your people
•  Measuring Effectiveness – how is it traditionally measured… you can’t change the score at the end of the game… Attrition is a rear view mirror measure…
•  The Leadership Equation: Credibility, Competence, Motive and Relationship
•  The most important is motive… mathematically – and practically – do your team perceive your motive is selfish or self-less?
• How will your team score you vs. how you score yourself?
•  Relationship… is also most important – at a personal level. How well do you know your team members? Really?
• Why’s he asking me to do that? … but I have a good relationship with my leader so I can understand it’s important to do this task…
• Proximity and Distance… how do you get close, while also maintaining distance from your team? Share what you feel appropriate to generate a deeper relationship
• Patrick Lencioni’s ‘5 Dysfunctions of a Team’ and the ‘Personal Histories’ exercise
•  “The Leadership Challenge” – Credibility is the foundation of success – track record speaks volumes
•  Competence vs Credibility – how do you build each?
• Credibility comes from lots of ‘small wins’ – always do what you say you will do… and that creates a track record (Integrity)
• The equation enable leaders to identity where they can improve – relative to self not others
•  The best… and the worst leaders… title and authority didn’t make them the best… ‘It’s nothing to do with title and position’
• What’s the basis of your competence, i.e. are you a good sales person with a need for management competence and training
•  What gets measured gets done…
• The future of leadership 2022 and beyond: people don’t generally leave bad companies, they leave bad leaders… The rise of servant leadership – that’s the power
•  Advice for your younger self: Focus on Motive! Are you selfish or self-less?
•  Express appreciation and give credit – move from about me to about them
•  What I’ve learned: constantly and consistently build your knowledge: Leadership is a journey not a destination